If you have forgotten your username or password details - FIRST check your old email messages from us, as when you signed up we send you an email with this information in!!
If you have forgotten your account password - please fill in this form to reset your password. This is an automatic process.
If you cant even remember your username - you can email jim@nuskoolbreaks.co.uk and he will try and locate it for you. Please bare in mind that he may not reply immediately. Please include the email address you registered the account to and likely username.
If you have just registered and you didnt receive your Activation email - please email jim@nuskoolbreaks.co.uk and he will try resending the activation email to you. Please bare in mind that he may not reply immediately. Please include the username and email address you registered the account with.
If you know your username and password but the site wont let you login / keeps refreshing - you have a cookie problem.
(For Internet Explorer) Try first closing all browsers, then returning to this site and pressing Ctrl and F5 together to completely refresh the site in your browser cache and then try and login again. If this doesnt work, you will need to delete the cookies our forum has put on your computer. A way to do this is to find the individual cookie that we send you and delete it :
To delete individual cookies:
1. In Internet Explorer, on the Tools menu, click Internet Options.
2. On the General tab, click Settings, and then click View files.
3. You may need to re-arrnage them in to order by clicking on a column header.
4. Look for any that start @nuskoolbreaks.co.uk or @www.nuskoolbreaks.co.uk
5. Select the cookie you want to delete, and then, on the File menu, click Delete.
A much quicker way to sort this all out is to delete your ALL your Temporary Internet Files :
1. Quit Internet Explorer and quit any instances of Windows Explorer.
2. Click Start, click Control Panel, and then double-click Internet Options.
3. On the General tab, click Delete Cookies and then on Delete Files under Temporary Internet Files.
4. In the dialog box, click to select the Delete all offline content check box , and then click OK.
5. Click OK. (This may take several minutes to complete).
If you are STILL having problems, email jim@nuskoolbreaks.co.uk and include as much information as you can in the email about your problem.
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